Fix microphone and camera problems

Check permissions

Open your browser's site permissions for the meeting domain and allow microphone and camera access. Confirm that the operating system also permits your browser to use those devices.

Check the selected device

In the meeting preview or settings, select the microphone and camera you intend to use. Close another application if it is holding the device. Test with headphones to avoid echo.

Check the meeting

A host may mute you or restrict camera access. Review the on-screen status before changing your browser. If your video stalls, try turning the camera off and back on, then rejoin from the original invitation if needed.

For support, describe the browser, operating system, affected device, and exact error message.