For customers · Updated October 30, 2026
Manage recording access and retention
Review downloads, sharing, trash, and storage limits.
Download and share
Open Recordings and select the file. Use the sharing options that your organization permits. Do not share authenticated download URLs or API keys as public links.
Delete and restore
Move a recording to Trash when it is no longer needed. Restore is available while the recording remains recoverable. Permanent deletion destroys access and cannot be undone.
Retention
Plan limits and administrator retention settings can remove recordings automatically. Check your storage usage and export files you need to keep before the retention period ends.
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